Our People

Respect through People & Training

We believe that treating people well is the gateway to excellent customer service. Our specialist HR Manager works with the Managers and their teams to ensure that everyone has:

• agreed objectives, driven through an ongoing appraisal process
• a sensitive performance assessment
• reward and benefits appreciation
• a real understanding of gne's products & services
• dedication to customer service

We have an agreed training and development plan for each individual providing

• a plan specifically focussed around their individual needs from day one
• cross-departmental training to enhance communications and understanding
• a continual focus throughout their development, diversifying with their ongoing requirements

As a company we provide everyone with information about our corporate responsibility through the publication and review of key policies and practices covering Health & Safety, Environmental Issues, Equal Opportunities, Non Discrimination and Business Values.

Regular feedback provides us with the ability to pin point the areas which work exceptionally well and any with potential for improvement. Working on this basis we strive to train and continually develop our people further to fufill all of our customer requirements.