gne delivering better service

We are committed to being the industry leader in customer service this means we constantly strive for improvements across the business. Below are some of the recent and upcoming improvements we hope will benefit our customers to know about...

5th August 2009

Exciting Investment for the Future

We have invested in a new Management Information System (MIS) implementation starting from August 09. The progressive project will enable fluidity across the entire company by transparent views between departments and reducing processes and paper systems currently in place, ultimately improving access to key and timely information for you.

Our next Achievement...

We are currently working towards ISO 12647:2004...this is an international standard which sets a series of tight guidelines for reproducing colour across the reprographic and printing workflow; we aim to be awarded this in September 2009.

Internal Promotions

Jackie Rhodes and Richard Thrower, both previously Senior Customer Service, were recognised for their continual commitment, print knowledge and leadership and internally promoted to Team Leaders. These are new roles created to drive forward a Contracts Team (Jackie) and an Organics Team (Richard).

The teams were set up in late March and already both leaders have shown natural skill in their roles, improving and training their individual teams and working together to push the business forward.

 

If you would like to be added to the mailing list for our periodic updates please email saraht@gne.co.uk with you details.

Thank you, Sarah